TenoBet

TenoBet Gambling Help: Support and Advice

Need Help Right Away?

  • ConnexOntario: 1-866-531-2600 (Ontario Gambling Helpline, 24/7)
  • Responsible Gambling Council: responsiblegambling.org
  • AGCO Self-Exclusion (Ontario): iagoselfexclusion.ca (Alcohol and Gaming Commission of Ontario)
  • Crisis Services Canada: crisisservicescanada.ca or call 1-833-456-4566
  • Problem Gambling Institute of Ontario: problemgambling.ca (Specialised Treatment and Resources)

For most people, gambling is an enjoyable form of entertainment. But for some it can lead to problems that affect their financial situation, relationships, work, and mental health. If you notice that gambling is no longer fun and you feel like you are losing control, it is important to seek help. You are not alone, and there are professional organisations that can support you.

At TenoBet we take responsible gaming very seriously. We believe it is our responsibility to inform players about the risks of gambling and to point them towards available resources. On this page you will find comprehensive information about support organisations, signs of problem gambling, and the steps you can take to get help.

Do You Recognise the Signs?

Problem gambling often develops gradually. At first it is exciting and fun, but over time it can escalate to a point where you lose control. Recognising the signs is the first step toward recovery. Ask yourself: am I spending more money on gambling than I can afford? Am I trying to win back losses by gambling more? Am I lying to family or friends about my gambling behaviour?

Other signs include: neglecting work, studies, or social obligations because of gambling; feeling restless or irritable when you try to cut back or stop; borrowing money or selling possessions to fund gambling; experiencing feelings of guilt or shame after gambling; and feeling that you need to bet increasingly larger amounts to experience the same excitement.

Support Organisations in Canada

ConnexOntario (1-866-531-2600) is a key support helpline for people with gambling problems in Ontario, offering anonymous phone support and referrals to local treatment providers around the clock. The call is free and confidential, and trained counsellors understand what you are going through.

The Responsible Gambling Council (responsiblegambling.org) is an information and advice service that offers resources on responsible gambling across Canada. Through their website you can find information about responsible gambling, take a self-assessment to evaluate your behaviour, and be connected to treatment providers in your area. The service is accessible and confidential, making it easier to take that first step toward getting help.

The Problem Gambling Institute of Ontario (problemgambling.ca) is a specialised centre for gambling addiction treatment. Through their website you can find information about treatment options, complete an online screening, and book an intake appointment. Treatments may include individual therapy, group therapy, or a combination of both and are often covered by provincial health plans.

Steps Toward Recovery

The first and most difficult step is acknowledging that you have a problem. This requires honesty with yourself and the courage to face the fact that gambling is having a negative impact on your life. Many people with gambling problems deny or minimise their behaviour, which makes it harder to seek help.

Talk to someone you trust about your gambling behaviour. This could be a family member, a friend, your family doctor, or a professional counsellor. Saying your problem out loud is itself a liberating experience and opens the door to further help and support.

Take practical steps to limit your gambling behaviour. Close your accounts at online casinos, block gambling sites through your browser, or use software that blocks access to gambling sites. Temporarily hand over control of your finances to someone you trust. And consider registering with a provincial self-exclusion register (e.g., AGCO in Ontario, BCLC in British Columbia) to exclude yourself from regulated providers.

What TenoBet Does

TenoBet offers a variety of tools to help you play responsibly. You can set deposit limits, loss limits, and session limits in your account settings. You can also have your account temporarily or permanently closed if you decide to stop playing.

Our customer service team is trained to recognise signs of problem gambling and can refer you to professional support organisations. If you contact our support team with concerns about your gambling behaviour, they will help you take the next steps with respect and confidentiality.

For Loved Ones

If you suspect someone close to you has a gambling problem, this can be a difficult and frustrating situation. It is important to approach the conversation in a non-judgmental way. Express your concerns without accusation and offer to work together toward solutions. ConnexOntario and the Responsible Gambling Council also offer support to family and friends of people with gambling problems.

Do not force someone to stop, as this often backfires. Instead, offer to accompany them to a counsellor or a support group. And take care of yourself too: witnessing someone's gambling addiction can be emotionally taxing. There are peer support groups for loved ones where you can find support and advice from people who are going through the same thing.

Financial Consequences of Gambling Addiction

Gambling addiction can have serious financial consequences. Debt can accumulate rapidly when someone spends more on gambling than they can afford. It is not uncommon for people with a gambling problem to take out loans, max out credit cards, or even sell possessions to fund their habit. The shame surrounding financial difficulties makes it even harder to seek help.

If you are dealing with gambling-related debt, there are specialised credit counselling organisations that can help. Credit Counselling Canada (creditcounsellingcanada.ca) offers debt counselling and can help you put together a repayment plan. The most important thing is not to ignore the situation but to take action.

Online Resources

In addition to phone helplines, there are also various online resources available. Through responsiblegambling.org you can take an anonymous self-assessment to evaluate your gambling behaviour. The website also provides information about treatment options and can connect you with a counsellor in your area. Forums and online support groups offer a platform where you can share your experiences with others who have faced similar challenges.

Apps such as GamBan can be installed on your phone and computer to block access to gambling sites. This can be an effective tool if you find it difficult to maintain the discipline to stop playing on your own. The combination of professional help, practical tools, and social support offers the best chance of a successful recovery. You can also close your TenoBet account as a first step.