TenoBet

TenoBet Gambling Help: Support and Advice

Need Help Now?

  • GamCare: 0808 8020 133 (GamCare Helpline)
  • BeGambleAware: begambleaware.org
  • GAMSTOP: gamstop.co.uk (Self-Exclusion Scheme)
  • Samaritans: samaritans.org or call 116 123
  • NHS Northern Gambling Service: nhsgamblingservice.nhs.uk (Specialist Gambling Treatment)

For most people gambling is an enjoyable form of entertainment. But for some it can lead to problems that affect their financial situation, relationships, work and mental health. If you find that gambling is no longer fun and you feel you are losing control, it is important to seek help. You are not alone, and there are professional organisations that can support you.

At TenoBet we take responsible gambling very seriously. We believe it is our responsibility to inform players about the risks of gambling and to signpost them to available resources. On this page you will find comprehensive information about support organisations, signs of problem gambling and steps you can take to get help.

Do You Recognise the Signs?

Problem gambling often develops gradually. At first it is exciting and enjoyable, but over time it can escalate to a point where you lose control. Recognising the signs is the first step towards recovery. Ask yourself: am I spending more money on gambling than I can afford? Am I trying to win back losses by gambling more? Am I being dishonest with family or friends about my gambling behaviour?

Other signs include: neglecting work, studies or social commitments because of gambling. Feeling restless or irritable when you try to cut back or stop. Borrowing money or selling possessions to fund gambling. Experiencing feelings of guilt or shame after gambling. And feeling that you need to bet ever-higher amounts to experience the same level of excitement.

Support Organisations in the UK

GamCare is the leading support organisation for people with gambling problems in the UK. Via the GamCare Helpline on 0808 8020 133 you can speak anonymously with someone who understands what you are going through. GamCare also facilitates support groups across the UK where you can share your experiences with people in a similar situation. The power of peer support should not be underestimated.

BeGambleAware is an information and advice service supported by the gambling treatment sector. Via begambleaware.org you can find information on responsible gambling, complete a self-assessment to evaluate your gambling behaviour, and be referred to a treatment specialist in your area. The service is accessible and confidential, making the step of seeking help considerably easier.

The NHS Northern Gambling Service offers specialist gambling treatment. Via nhsgamblingservice.nhs.uk you can find information on treatment options, complete an online screening and book an initial appointment. Treatment is available on the NHS and may include individual therapy, group therapy or a combination of both.

Steps Towards Recovery

The first and most difficult step is acknowledging that you have a problem. This requires honesty with yourself and the courage to face the fact that gambling is having a negative impact on your life. Many people with gambling problems deny or minimise their behaviour, which makes seeking help harder.

Talk to someone you trust about your gambling behaviour. This could be a family member, a friend, your GP or a professional counsellor. Speaking about the problem is in itself a liberating experience and opens the door to further help and support.

Take practical steps to limit your gambling behaviour. Close your accounts at online casinos, block gambling sites via your browser or use software that restricts access to gambling sites. Temporarily hand over control of your finances to someone you trust. And consider self-excluding via GAMSTOP to exclude yourself from UK-licenced operators.

What TenoBet Does

TenoBet offers a range of tools to help you gamble responsibly. You can set deposit limits, loss limits and session limits in your account settings. You can also have your account temporarily or permanently closed if you decide to stop playing.

Our customer support team is trained to recognise signs of problem gambling and can refer you to professional support organisations. If you contact our support team with concerns about your gambling behaviour, they will help you take the next steps with respect and confidentiality.

For Friends and Family

If you suspect someone close to you has a gambling problem, that can be a difficult and frustrating situation. It is important to approach the conversation in a non-judgmental way. Express your concerns without accusations and offer to look for solutions together. GamCare also provides support for the friends and family of people with gambling problems.

Do not force someone to stop, as this often has the opposite effect. Do offer to accompany them to a counsellor or support group. And take care of yourself too: living with someone else's gambling problem can be emotionally draining. There are peer support groups for friends and family where you can find support and advice from people going through the same experience.

Financial Consequences of Gambling Addiction

Gambling addiction can have serious financial consequences. Debts can mount rapidly when someone spends more on gambling than they can afford. It is not uncommon for people with a gambling problem to take out loans, max out credit cards or even sell possessions to fund their habit. The shame surrounding financial difficulties makes it harder to seek help.

If you are dealing with gambling-related debts, there are specialist debt advice organisations that can help. Citizens Advice can assist with debt management and help you draw up a repayment plan. StepChange (stepchange.org) and Money Helper (moneyhelper.org.uk) offer practical tips and tools for financial management. The most important thing is not to ignore the situation but to take action.

Online Resources

Alongside telephone helplines there are also a number of online resources available. Via begambleaware.org you can complete an anonymous self-assessment to evaluate your gambling behaviour. The website also provides information on treatment options and can refer you to a specialist in your area. Forums and online support groups provide a platform where you can share your experiences with others who have faced similar challenges.

Apps such as GamBan can be installed on your phone and computer to block access to gambling sites. This can be an effective tool if you find it difficult to maintain the discipline not to play on your own. The combination of professional support, practical tools and social backing offers the best chance of a successful recovery. You can also close your TenoBet account as a first step.